What we do
We help identify practical GenAI use cases (customer Q&A bots, document summarization, report drafting, marketing copy seeds) and create low-risk pilot environments: prompt strategy, model integration (API, fine-tuning, or RAG), and a minimal viable prototype, alongside privacy/compliance checks and output review workflows. The emphasis is on evaluating benefits and risks in a controlled manner and documenting reproducible experiment steps.
Teams in customer service, content ops, marketing, or legal that handle high text volumes and seek efficiency gains.
Developed an AI-powered customer service summarizer for a retail client. The tool condenses customer inquiries and generates response suggestions in real time, enabling faster handling and improved customer satisfaction.
“With AI summaries, our agents focus on solving issues instead of scanning chat history - response speed improved by at least 40%.”
Validate generative AI’s impact with a focused, low-risk pilot—end-to-end support from strategy to deployment.